Privacy Policy

This privacy policy will explain how we use the personal data we collect from you when you use our website and/or complete any of our online forms.

Topics:

  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

How do we collect your data?

You directly provide us with the data we collect. We collect data and process data when you:

  • Fill in any of our online forms.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data so that we can:

  • Contact you by email, or other channels where you have provided contact details, with updates on our progress, if any.

How do we store your data?

Data is stored on a Google server.

We will keep your data until such time as the Creditors have got their money back either in whole or in part. Once this has been achieved, we will delete your data within 30 days.

Marketing

Whilst your data remains on our database, you may be contacted periodically by third parties offering services which may be deemed suitable for your needs. Communication will be in any form, including mail, telephone, email, or text. If you do not wish to be contacted, please contact us to remove your data from our database.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that our Group erase your personal data at any time.
  • The right to restrict processing – You have the right to request that our Group restrict the processing of your personal data at any time.
  • The right to object to processing – You have the right to object to our Group's processing of your personal data at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@roccaforte.co.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Group uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies; however, our website uses:

  • Functionality – Our Group uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

If our Group website contains links to other websites, then our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22nd November 2024.

How to contact us

If you have any questions about our Group’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Privacy Policy

This privacy policy will explain how we use the personal data we collect from you when you use our website and/or complete any of our online forms.

Topics:

  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

How do we collect your data?

You directly provide us with the data we collect. We collect data and process data when you:

  • Fill in any of our online forms.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data so that we can:

  • Contact you by email, or other channels where you have provided contact details, with updates on our progress, if any.

How do we store your data?

Data is stored on a Google server.

We will keep your data until such time as the Creditors have got their money back either in whole or in part. Once this has been achieved, we will delete your data within 30 days.

Marketing

Whilst your data remains on our database, you may be contacted periodically by third parties offering services which may be deemed suitable for your needs. Communication will be in any form, including mail, telephone, email, or text. If you do not wish to be contacted, please contact us to remove your data from our database.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that our Group erase your personal data at any time.
  • The right to restrict processing – You have the right to request that our Group restrict the processing of your personal data at any time.
  • The right to object to processing – You have the right to object to our Group's processing of your personal data at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@roccaforte.co.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Group uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies; however, our website uses:

  • Functionality – Our Group uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

If our Group website contains links to other websites, then our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22nd November 2024.

How to contact us

If you have any questions about our Group’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.